Lisa Wan , BACP

Lisa Wan is a BACP-registered counsellor who combines a holistic background with integrative, person-centred practice to support people facing stress, anxiety, trauma, grief, relationship difficulties, and a wide range of emotional and practical challenges. With nine years of clinical experience and a long history of working in community settings, she has offered counselling for organisations such as Leicester Women’s Counselling Centre and First Step, which supports male survivors of sexual abuse and rape.

She originally trained as a Holistic Therapist in 1998 and over time discovered that the talking relationship that grew alongside physical treatments was central to clients feeling better. That experience informed her move into person-centred counselling and, over the years, into an integrative approach tailored to each person’s needs. She describes her practice as a safe, empathic, caring, non-judgemental space where people can explore the issues that trouble them.

Lisa works in accordance with the Ethical Framework of the British Association for Counselling and Psychotherapy (BACP), which is the professional body for counsellors and psychotherapists in the UK, and maintains monthly clinical supervision. She keeps her skills current through continued professional development workshops and specialised training, and she notes experience working with anxiety, depression, complex trauma and related difficulties. Lisa is DBS and GDPR compliant and offers therapeutic support informed by both trauma-focused and client-centred principles.

Therapeutic approaches for online counselling and support

Lisa Wan draws on client-centred, trauma-focused and mindfulness-informed approaches to guide online therapy in ways that fit each person’s needs. Client-centred Therapy emphasizes empathic listening and acceptance, helping individuals explore their feelings and build self-understanding - it is often useful for issues such as low self-esteem, relationship struggles and long-term emotional distress.

Trauma-Focused Therapy concentrates on processing traumatic experiences and reducing their ongoing impact, offering structure and strategies for those affected by abuse, complex trauma or other distressing events. Mindfulness Therapy introduces simple, practical attention and breathing exercises to help manage stress, anxiety and aspects of chronic pain by encouraging present-moment awareness.

Finding the right therapeutic approach is part of the work itself. Lisa collaborates with each person to identify which methods feel most helpful, tailoring sessions to their goals, preferences and practical circumstances so that the plan evolves as therapy progresses.

Online therapy by video call, phone, live chat or text-based messaging offers flexibility for those balancing work, family or other commitments. These options make it easier to access licensed professionals from different locations and to continue therapy during life transitions, while allowing therapists and clients to adapt session length and pace to suit individual needs.