Hayley Moran , BACP

Hayley Moran is a BACP counsellor with six years of clinical counselling experience and more than 20 years working with all age groups in higher education student support. BACP refers to the British Association for Counselling and Psychotherapy, the professional body for counsellors and psychotherapists in the UK. Her background spans university student and staff support, school and college counselling, and work within an NHS-linked service delivering both counselling and cognitive behavioural therapy.

She currently provides counselling sessions for adults and young people through organisational settings, drawing on experience as a university counsellor, a school and college counsellor, and in adult services. She has supported people with a wide range of concerns including anxiety, depression, stress, relationship and family issues, parenting challenges, grief and bereavement, trauma and abuse, addictions, sleep difficulties, anger, self-esteem, career questions, bipolar disorder, and difficulties related to neurodiversity and life transitions.

Hayley uses person-centred, cognitive behavioural, and solution-focused approaches and adapts these methods to each person’s needs. Her practice emphasises helping people explore and unravel thoughts, build self-awareness, and identify practical steps forward. Taking the first step toward change can be challenging, and she aims to offer steady, professional support to people seeking greater balance and clarity in their lives.

Therapeutic approaches adapted for online support

Client-Centered Therapy places the person at the centre of the work and focuses on understanding experience from the client’s perspective. It helps people explore feelings, increase self-awareness, and find their own solutions to issues such as relationship struggles, low self-esteem, or life transitions.

Cognitive Behavioral Therapy (CBT) is a structured approach that looks at how thoughts, feelings, and behaviours interact. It is often used to address anxiety, depression, stress, sleep problems, and mood difficulties by identifying unhelpful thinking patterns and developing practical coping strategies.

Solution-Focused Therapy concentrates on strengths and achievable steps toward preferred outcomes, helping people set clear goals and build on what already works in their lives. It is useful for tackling specific concerns like parenting challenges, workplace issues, or short-term crises.

Finding the right approach is part of the process. Hayley works collaboratively with each person to identify which methods fit their needs, goals, and preferences, and she adapts techniques as therapy progresses.

Online therapy offers flexibility and accessibility by allowing sessions by video call, phone, live chat, or text messaging. These options make it easier to arrange appointments around work, family, or other commitments and to continue therapy from different locations, supporting consistent progress over time.