Clare Merchant , BACP

Clare Merchant has three years of experience supporting people who need someone to listen and respond with compassion and empathy. She works in a person-centred way, placing the client at the heart of the therapeutic relationship while offering a safe, non-judgemental space to explore feelings and experiences. Clare is also trained in an integrative approach, allowing her to draw on different techniques when that is helpful for an individual.

She uses a combination of reflective discussion and practical worksheets to explore the reasons behind a person’s current wellbeing and to build a clear path toward their goals. Each person is treated as unique, and Clare adapts the pace and focus of sessions to match individual needs and expectations. Throughout the process she aims to listen carefully, demonstrate empathy, and support clients in finding their own solutions and ways forward.

Clare holds the BACP credential, a professional membership for counsellors and psychotherapists in the United Kingdom. Her practice emphasises collaboration and respect as she works with clients to understand their challenges and develop realistic steps toward well-being.

Client-Centered Care and Online Support

Client-Centered Therapy is at the core of Clare Merchant’s practice. This approach focuses on offering an empathetic, accepting space where clients lead the pace and direction of therapy while the therapist reflects, listens, and helps clarify feelings and goals. It is well suited to people seeking understanding and personal growth around emotional concerns such as stress, anxiety, grief, or relationship difficulties.

Clare’s integrative training means she can draw on additional techniques alongside a person-centred stance when appropriate. That flexibility allows her to tailor sessions to individual needs, combining conversational exploration with practical tools to address specific challenges and support progress toward goals.

Finding the right therapeutic approach is part of the process, and Clare works collaboratively with each client to identify what fits best based on their needs, goals, and preferences. Online therapy offers practical benefits for this work - sessions by video or phone allow face-to-face connection from home, while live chat and text messaging provide flexible options for ongoing support. These formats make it easier to schedule therapy around daily life and to maintain continuity of care even when circumstances change.